At Luxerioo, we strive to provide you with high-quality products and a seamless shopping experience. However, if you need to return an item, please read our return policy carefully.
1. Return Eligibility
- Customers can only return the product in front of the delivery person at the time of delivery.
- The product must be unused, undamaged, and in its original packaging.
- Returns will not be accepted after the delivery person has left.
2. Return Process
- If you wish to return the item, inform the delivery person immediately.
- You must pay the delivery charge for the return.
- Once the return is confirmed, your refund or exchange will be processed accordingly.
3. Non-Returnable Items
- Products that have been used, damaged after delivery, or removed from their original packaging.
- Items returned after the delivery person has left.
- Custom or personalized items.
4. Contact Us
If you have any questions about our return policy, feel free to contact us:
📞 Phone: +8801333143973
Note: By placing an order on Luxerioo, you agree to our return policy terms.
Thank you for shopping with Luxerioo!